Guide to letting

Renting a property is both an exciting and daunting experience. At Easyway we are here to guide you every step of the way and ensure all aspects of the letting experience are made easy, from finding the right property to completing the application process to moving in with advice on tenant & landlord responsibilities, to Moving out & finalising a tenancy.

Are you over 18? If Yes! lets go.

Tenants Responsibility

As a tenant, you will have responsibilities towards the Landlord and the property for the duration of your stay.

  • Rent Payments must be made fully and on time
  • The property must be well maintained and cared for, including external area’s
  •  All utility, council tax & telephone bills are the responsibility of the tenant.(Unless specifically stated in the tenancy agreement
  • Any damage or repairs required must be reported as soon as possible
  • Be respectful to your surroundings and neighbours
  • Advise the landlord of any changes to your personal circumstances or living arrangements, which may affect the tenancy or the property

Finding a Property

The first task is to find the right property for you. Check out our Rental Property List for the up to date available properties. Can’t find anything? Then register to our mailing list for all new properties which come to the market and we will contact you as soon as new properties become available. We don’t operate a first come first served system so everyone on the mailing list will have an opportunity to view and apply for a property, however the market does move quickly so many properties are taken within the first 7 days of marketing.

Securing a Property

When you have found the right property and would like to proceed, let us know and we will confirm your application. All potential applicants will then be discussed with the landlord, who will make an informed decision based on the information provided and will pre approve their preferred tenant, (subject to a tenant reference). If pre selected by the landlord you will be required to pay the “Tenant reference Fee” which is non refundable, and complete an online tenant reference questionnaire.

Tenant Reference

Comprises 4 parts:-

  • Credit Check
  • Income affordability assessment
  • Employers Check ( If applicable)
  • Previous Landlord reference (If Applicable)

This must be completed by all applicants’ party to the tenancy agreement. The tenant reference is not a definitive Yes or No to being accepted for the property as the landlord ultimately has the final decision, so if you feel there are any areas of the tenant reference which may be cause for concern, please discuss this with us prior to the application so the landlord can make an informed decision prior to any fees being paid.

At times a Guarantor may be required, if so they will also need to complete and pass the tenant reference checks and pay the relevant fees.

Application Fees

All fees must be paid in advance and are non refundable.

Moving In

Once the tenant reference has been completed successfully, we will now discuss a mutually agreeable start date for the tenancy, subject to property availability, notice on current property etc

A Tenancy agreement must be signed by all parties, and this outlines the agreed responsibilities between the landlord and tenants

Generally a month’s rent is paid in advance along with a month’s rent as a bond, which is held in the Deposit Protection service(details Below), either by cash, chq or debit card. Cleared funds must be received prior to moving in.

An inventory of the property is usually taken detailing the contents and condition of the property, which is signed for and agreed with the tenant. A copy will be provided to both landlord and tenant.

Deposit Protection Service (DPS)

As part of the 2004 Housing act all deposit monies received must be held in a protected scheme accredited by the government, this is for the protection of both the landlord and the tenant.

1 – The deposit is paid to the agent or landlord and is then transferred to the DPS within 7 days of receipt. Information about the scheme will be given to the tenant at the time.

2 – The DPS issue both the landlord/agent & tenant confirmation that the deposit has been received and is logged within the scheme, and will provide both parties with a different 5 digit pin number to enable the release of the deposit at the appropriate time.

3 – When the tenancy ends both the Landlord/agent and the tenant must agree how the deposit is to allocated, and provide the necessary information to release the deposit.

4 – If both parties cannot agree how the bond should be allocated, the DPS will mediate this dispute. Both parties will need to provide evidence of their claim and a final decision will be made based on the information provided.

5 – The deposit cannot be used to pay your rent.


The landlord is responsible for the buildings insurance which covers all fixtures & fittings and any furnishings within the property. The tenant is responsible for insuring their own contents and personal belongings. If you would like to receive a free no obligation quote contact us here


Pets – Are at the landlords discretion, so please advise us prior to applying for the property if you have any pets, or if you are living at the property please seek authority from the landlord if you would like to obtain a pet.

Housing Benefits – Most landlords will accept housing benefits, so speak to one of our team about specific properties and there preferences

Decorating – We encourage landlords to flexible with allowing tenants to redecorate their home, however all redecoration must be with the landlords consent. The decor must be at an acceptable standard when leaving the property or you will be required to make the necessary changes so that it is.